You've Got Questions, We've Got Answers.
What are the hours of the leasing office?
Monday-Friday: 9:00am to 6:00pm
Saturday: 10:00am to 5:00pm
Sunday: 12:00pm to 5:00pm
Are there guest parking spots available?
We do offer guest spots available on a first come first serve basis.
How do I submit regular and after-hours maintenance requests at Modera McKinney Ridge?
We proudly offer an on-site maintenance team. Submit routine requests via your Resident Portal; please allow 48 hours for a response. For after-hours emergencies, call our main number and press 1 to speak with Milly, our virtual assistant, who will escalate it to our on-call associate.
How do I get my packages? Do you have package lockers?
We have package self-serve lockers available to residents 24/7, with cold storage available.
Do you offer a valet trash service?
We provide valet trash and recycling services at Modera McKinney Ridge.
When were these homes built?
The community was built in 2025.
What is the smoking policy?
At Modera McKinney Ridge, we are a 100% smoke-free community.
What floor plans do you offer?
Modera McKinney Ridge offers an array of 1-, 2-, and 3-bedroom apartment homes.
How does a resident get a parking spot?
Modera McKinney Ridge offers parking for an additional fee per month. There is a $25/month fee for reserved uncovered, a $75/month fee for carports, and a fee of $225/month for a garage
Do you allow pets?
We love your furry companions and welcome up to two per apartment home. There is a pet fee of $400 per animal and pet rent of $30 per month per. While we are huge fans of individuality (and the exotic), we have to ask that exotic pals, such as skunks and ferrets, find happy homes with a friend or family member. Please note that we reserve the right to disallow certain aggressive breeds of dogs and aquariums as per our pet addendum.
Do the homes have air conditioning?
Our apartment homes come equipped with air conditioning to keep you comfortable all year long.
Do the homes have washers and dryers?
Each apartment home comes with an in-home full-size washer and dryer, making laundry day a breeze!
What kind of appliances does the kitchen have?
Our McKinney, TX apartment homes offer ENERGY STAR® stainless steel appliances.
What type of countertops do the homes have?
Modera McKinney Ridge features granite countertops.
Do the refrigerators have an ice machine?
Our stainless steel refrigerators come equipped with an ice machine.
Do kitchen sinks have a garbage disposal?
Every stainless steel single-basin kitchen sink at Modera McKinney Ridge comes equipped with a garbage disposal.
Do the homes have dishwashers?
Every apartment home comes equipped with a dishwasher in the gourmet kitchen.
Do the homes have balconies?
Our apartment homes offer a private balcony or fenced-in yard for select homes.
Are the homes wired for Wi-Fi?
We offer complimentary Wi-Fi in all common areas.
Do the homes have keyless entry?
At Modera McKinney Ridge, our apartment homes feature smart home technology with keyless entry throughout the community, USB outlets, leak detection, and smart thermostats.
What type of flooring do the homes have?
Modera McKinney Ridge features wood-style plank flooring throughout select homes.
Is there a community pet park?
Modera McKinney Ridge offers two dog parks with pet water fountains and direct access to expansive woodlands!
Is there a community pool?
At Modera McKinney Ridge, we have a pool that is open from dawn to dusk.
Is there a community fitness center?
Modera McKinney Ridge offers a 24-hour community fitness center.
Is there a community clubhouse?
The clubhouse is open during office hours for residents and their guests to enjoy.
Is there a community playground?
Our community does not offer a playground.
Is there a community grilling station?
We proudly offer a community grilling station at Modera McKinney Ridge for our residents to enjoy.
Are there coworking/work from home stations?
Our residents can utilize our coworking spaces in our clubhouse at their convenience during leasing office hours.
Are there Electric Vehicle/EV charging stations available at the community?
We offer Electric Vehicle/EV charging stations at Modera McKinney Ridge.
When is rent due each month?
Rent is due on the first of the month, with a grace period extending to the third day of each month. Late fees will start on the fourth day of each month.
Are utilities included?
Utilities are not included in the rent payment at Modera McKinney Ridge.
Do you accept Section 8 vouchers?
We do not accept Section 8 vouchers at this time.
How do I pay rent?
To make this as convenient as possible, there are several ways to pay rent. Our favorite is through the Resident Portal or Resident Portal Mobile App. Visit the community website and select 'Residents' to login and submit your payment. You can also download the Resident Portal Mobile App on your favorite Android or Apple device to pay your rent. We also accept e-check, MoneyGram, and credit card payments (service fees may apply).
We're also excited to announce that we are now accepting payments with Flex.
With Flex, you choose when and how you pay rent. Each month, Flex splits your rent into two payments: you pay part of your total rent up front and finance the rest with a Flex credit line. You have the flexibility to choose your second payment date to better align with your finances.
For questions about Flex Payments, please contact their customer support team by hitting “Contact Us” in the Flex app, or visiting their website at help.getflex.com.
Can the home be sublet or listed on short-term rental platforms like Airbnb or VRBO?
Please note that listing your rental home on platforms like Airbnb and VRBO is not permitted as per the rental agreement. We appreciate your cooperation in maintaining the integrity and safety of our community.
What lease terms are available?
Our community offers a variety of lease terms to meet your needs. Please select an available home to view on our floor plans page for available lease terms.
How much is the deposit?
At Modera McKinney Ridge, there are one-time fees that include a $75 application fee and a $150 administrative fee. There are monthly fees including a $65/month bulk wi-fi fee, a $5/month pest control fee, a $35/month amenity fee, a $40/month trash fee, and $3.29/month for HOA Dues.
What steps does Mill Creek take to prevent rental application fraud?
At Mill Creek, we use advanced fraud detection tools to protect both our communities and applicants. These include identity verification, income validation, and document authentication technologies that help flag altered or suspicious information. We also work with trusted third-party partners like Snappt and use screening tools that verify applicant data in real-time.
Do I need to complete a PetScreening Profile?
Yes — and we're glad you asked! At Mill Creek Residential, we believe pets are part of the family. That's why all residents are asked to complete a quick pet profile through PetScreening.com.
Even if you don't have a household pet, this step is required and helps us create a welcoming community for every resident.
🐾 Have a pet? There’s a $30 fee per household pet profile.
🐾 No pet or have an assistance animal? No fee required—just complete the profile so we have your info on file. Your lease process may be delayed if this step isn’t complete, so we recommend checking it off your list early!
What kind of tours do you offer?
We provide options for in-person tours, virtual tours, and self-guided tours. Schedule the tour that best suits your needs today!
Is renter's insurance required?
At the time of application, residents are automatically enrolled in the Resident Liability Program at $15 per month. This is the simplest and most cost-effective way to satisfy the insurance requirements of your lease. The resident liability program is not renters insurance and does not cover personal property contents or liability coverage to third parties (other residents). Residents have the option to opt-out of the program by supplying their valid third-party renter's insurance policy to MillCreek.ConfirmInsurance.com.